01
Verify exact claims
Citations help users confirm pricing limits, API behavior, configuration, and troubleshooting steps.
Source-Cited Answers
Add an AI help center chatbot with linked source citations
Embed a ChattyBox widget on your help center, docs, or website so answers show the linked source pages behind each response and users can verify the details.
Crawls published docs pages
Source-cited answers
Embeds with one script
No docs migration required
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xWhere should I start if I need a reliable answer from this site?
Start by adding your website URL to ChattyBox. It crawls your content, answers from the pages it finds, and shows visitors the sources behind each response.
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Powered by ChattyBox
Built for teams that need verifiable AI answers
Launch a source-cited chatbot without rebuilding your docs stack
ChattyBox crawls your existing documentation, indexes the content for retrieval, and embeds a chatbot that answers using your docs instead of generic model memory.
Ground answers in the content your team already publishes.
Send users back to source pages when they need the full guide or reference.
Use unanswered questions to discover missing docs and unclear onboarding flows.
Install the widget without changing your docs platform or support stack.
Workflow step
Connect the pages that should be trusted source material.
Workflow step
Ask questions that require specific details, limits, setup steps, or references.
Workflow step
Inspect whether each response cites the right page.
Workflow step
Launch the widget and use citation clicks to understand where users continue reading.
Three-step launch
Paste your Documentation URL, test cited answers, then install the widget.
Answer trust
Citations turn a chatbot answer into a verifiable support path
Source citations matter when users need to confirm details, copy code, read context, or trust that an answer reflects your current product.
Decision path
Use these checkpoints to decide whether ChattyBox should sit beside your docs platform, replace a separate assistant, or stay isolated for testing.
02
Preserve docs traffic
Instead of replacing documentation, answers send users back to the pages they need.
03
Reduce hallucination risk
Grounding and source links discourage unsupported answers and make gaps visible.
04
Improve content discovery
Users can ask in natural language and still land on the right guide or help article.
Explore next
More ways to use ChattyBox
01
Website AI Chatbot
Add a source-cited AI chatbot to public websites, about pages, product pages, help centers, and documentation.
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02
Help Center Chatbot
Make help center articles conversational while still sending users back to source articles.
Open
03
Documentation Chatbot
Turn technical docs into a self-serve support assistant that answers with source links.
Open
04
AI Chatbot Use Cases
Browse the main ChattyBox use cases for website, documentation, support, SaaS, CMS, and WordPress teams.
Open
FAQ
Common questions
What is an AI chatbot with source citations?
It is a chatbot that links answers back to the pages used as supporting evidence.
Why do citations matter?
They let users verify the answer and continue reading the full guide, reference, or article.
Can ChattyBox cite website pages?
Yes. ChattyBox can cite indexed docs, CMS pages, help articles, and public website content.
Do citations prevent every bad answer?
No system is perfect, but citations make answer quality easier to inspect and improve.
Sign up to test with our Free plan
Evaluating for an organization? Contact support to discuss a trial of a larger plan.